Frequently asked questions
What is the return/refund policy?
If you cancel your order a day in advance then a full refund will be made. However, this can take up to 10 days for Shopify to process.
Concerned that the food will be too spicy?
We have tested our products on focus groups who report that the spiciness is commensurate with other ethnic foods.
What if I live outside the delivery zone?
At present our business model does not support extensive deliveries. If you are passing through Combe Down it is possible to collect!
Do I need to re-heat my order?
We prepare the food so that it is hot and safe to eat upon arrival. If you are not ready to eat immediately you can heat in the microwave to make it piping hot. Please observe food safety guidelines.
Where is your restaurant located?
We do not have a restaurant only a cottage kitchen.
Can I collect?
We are working on a way to encourage locals who live within walking distance to collect.
What if my preferred soda is not displayed?
It may be possible for is to substitute a different soda than the ones currently displayed. Please indicate in the comments attached to the order.